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Joy of Florence in the person of Consuelo Romero Llorca and Daniele Bellesso, acts only as agent for the client in acquiring sightseeing and tours, or services for the clients’ benefit, and on the express condition that Joy of Florence shall not be responsible or liable for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith. This includes without limitation, those damages from acts of passive or active negligence on the part of Joy of Florence, its associates. Client acknowledges that he/she has carefully read this paragraph and fully understands that this is a waiver and release of liability.